BTG believes in responsiveness, timeliness, honesty, great client service and clear communication. Your business is our priority. We will be there for your business when you have an issue. Our core focus is keeping technology problems away. Our IT support maintains your systems so they run a much smaller chance of failing. We take the approach of actively monitoring and maintaining your business technology and fixing problems as they arise when issues are small.
Network and IT Support you can budget for...
While most of our customers call us the first time because they have a problem they need solved, once it is resolved they don't want it coming back again. BTG delivers our SystemsMaintenance.Net services. They are flat-fee preventative maintenance and flat-fee helpdesk technical support programs. Since we charge predictable flat monthly fees that you can budget for, our goal is to make sure you have as few problems as possible, saving you from costly and unexpected downtime. By doing this we eliminate or significantly reduce the ongoing network problems you experience, lowering your overall IT costs while improving efficiency and the productivity of your employees!
In addition to the preventative maintenance services, other benefits of the plans include Guaranteed Response Times within 4, 2, or 1 hours to support requests (depending on the service level chosen). Critical emergencies will be responded to within 1 hour or less on all service levels.
"This sounds good, but I have a problem I need help with now!"
Just because we emphasize proactive preventative maintenance doesn't mean we can't help you if you're in trouble right now. Contact Us now to to see if we can help you solve your problem.
Is this you?
Business Technology Group provides Seattle & Eastside small businesses of 5-100 computers and at least one server (or need for a server if they don't have one yet) with the benefit of their own IT department but without the high overhead cost of hiring internal staff for desktop support, server administration, network expertise, etc. We also provide IT consulting and Server & Network implementation services.
Business Technology Group customers typically rely on their network, email, Internet, and computers to run their business and can't work without them.
Does work in your office grind to a halt if there is a network or computer outage?
If there is an outage, do you need your systems up and running ASAP in order to minimize the high cost of idle workers and lost productivity?
Do you demand consistency and reliability from your systems?
Are you annoyed with slow performance, an inbox full of spam, or application & system crashes?
Do you lack confidence in your anti-virus/anti-spyware/anti-malware protection, or in your back-up and disaster recovery plan?
Do you have someone in your office who gets distracted from their real job in order to answer computer questions, just so you don’t have to pay for a technical support call?
Do you "tolerate" annoying minor performance issues and wait for something to break before you call in help?
If you answered "Yes" to more than one question, Business Technology Group is here to help you. Our proactive approach to running recurring preventative maintenance will significantly reduce the chances of your computers or servers ever going down in the first place! And if a failure does happen, we can even restore a failed computer in a fraction of the time that a repair company would spend to rebuild it, minimizing lost productivity, minimizing downtime, and minimizing or eliminating unexpected repair bills!
For first time customers, as a way to get to know us, we are offering our $297 Problem Prevention Network Assessment for FREE! There is no obligation to buy anything following the assessment and there won’t be any high-pressure sales tactics. If you don’t need something, we’ll tell you that you don’t need it.
To request your free Problem Prevention Network Assessment fill out the form below, or call us at (425) 947-4860
"YES… I want to put an end to expensive downtime and unexpected repair bills! I just want my computers to work the way they’re supposed to! Please contact me about your Free Problem Prevention Network Assessment! I know I have no obligation to buy anything when the assessment is complete."
If you depend on your computer network to run your business, this is one report you DON'T want to overlook!
"What Every Small Business Owner Must Know About Protecting And Preserving Their Company’s Critical Data And Computer Systems"
This report will outline in plain, non-technical English common mistakes that many small business owners make with their computer network that cost them thousands in lost sales, productivity, and computer repair bills, as well as providing an easy, proven way to reduce or completely eliminate the financial expense and frustration of these oversights.
The single most expensive mistake most small business owners make when it comes to protecting their company data.
The universal misconception business owners have about their computer networks, and how it can end up costing between $9,000 to as much as $60,000 in damages.
6 Critical security measures every small business should have in place.
How to greatly reduce – or even completely eliminate – frustrating crashes, slow performance, and other annoying computer problems.
How to avoid expensive computer repair bills and get all the computer support you need for a low, fixed monthly rate.