425.879.1485
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Consulting
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Support & Maintenance


Do you have additional questions, or just want to speak to a live person?

Please call us at
(425) 879.1485

There will be no high pressure sales tactics... If we're not a fit for your needs, we'll be the first say so.

It's like having your own IT department, without the cost

Business Technology Group provides Seattle and Eastside small businesses with a full-service IT department of their own for a fraction of the price of hiring full-time staff. With that mission in mind, we offer our clients a wide range of services to make sure you get the most out of your IT dollar.

More detailed information is available by nagivating to our Consulting, Support & Maintenance, and IP Phone Systems tabs above. Here is a brief overview of the types of services we offer:
  • Flat-fee Unlimited Technical Support. Our IT support plans ensure your network is protected from threats and optimized for peak performance. Youíll experience fewer (if any) failures and you can budget for the service like paying rent or salary (not to be confused with a block of hours where you ďuse it or lose itĒ). We offer a variety of service plans to meet any need. More Info...
  • Instant Remote Support. Because weíve invested in enterprise-class remote management software, our technicians can securely access your computer right over the Internet and begin working on issues immediately. This means no more waiting for a technician to show up, also saving you from trip fees. More Info...
  • Virus & Spyware removal and protection. As part of our preventative maintenance package, we provide a subscription for virus and spyware protection. This means no more worrying about when your license will expire. We take care of ensuring your machines are up to date and we will run the scans on a regular basis. On our Standard & Premium support plans, if your machine does become infected, we clean it up at no additional charge to you! More Info...
  • Spam Filtering & Email Solutions. We are proud to offer the industry leading Postini email protection service. It requires no additional hardware or software to be installed in your network and blocks spam and viruses before they arrive on your network. This means the performance of your Internet connection and your email server will improve now that they donít have to download and filter your email, let alone the productivity increase once your employees arenít wading through spam anymore. More Info...
  • Backup & Disaster Recovery. Studies show that 93% of businesses that lost their computer network for 10 days or more due to a disaster, filed for bankruptcy within one year of the disaster and 50% of businesses that found themselves without data management for this same time period, filed for bankruptcy immediately. You need your critical data protected to ensure business continuity and we can help you implement a disaster recovery plan tailored to your needs. More Info...
  • Hardware Installation & Support. From budget planning, to procurement, to implementation, and eventually retirement & disposal, we can help you manage the complex lifecycle of your technology. More Info...
  • Firewall and security solutions. You want to know your network and the users and data within it are secure from attack. We have worked with industry leading perimeter security solutions from Cisco, SonicWALL, Watchguard, and Netgear, giving us the background and experience to meet your needs and support your system. More Info...
  • Virtual Private Networks (VPN). Remote access makes accessing company resources and data easy from anywhere... Even for hackers. Make sure your remote connections are secured using a VPN. More Info...
  • Server Installations & Upgrades. Many small businesses arenít getting the most out of their technology because they just donít know what options are available to them. Whether your system is running slower than it should be or you need more functionality, we can tailor a solution to your unique business needs for upgrading, replacing, or adding to your environment. More Info...